Heirtrace offers unique and creative trace and asset reunification solutions to unclaimed assets, dormant accounts and gone aways.

Whether you are a financial institution hoping to reuinte your customers with unclaimed assets or dormant accounts. A pension provider, who would like to locate gone aways to keep them informed about the performance of their scheme. A legal representative working on a probate case, seeking a missing beneficiary or missing heir. Or a membership organisation or charity that wants to find lost alumni or enrich their overall data quality to improve fundraising performance.

We can apply our extensive knowledge and experience to an enormous variety of cases. We are confident that, with our expertise and comprehensive research tools (some unique to us), that we can resolve even very complex cases, or those that date back many more than 15 years.

Tracing people can be a complex business, with some people being relatively simple to trace (using the right techniques) and others more complex. The structured approach we take ensures that “no stone is left unturned” but equally, when a simple and cost effective solution can be applied, it is done so to the best effect for our clients.

We offer an unparalleled service to trace the legal heirs and successors of deceased contacts, a process that requires skill, genealogical experience and great accuracy. Our verification processes are thorough and allow for zero tolerance with confidentiality and discretion forming a fundamental part of our customer service.

It is our belief, from the asset reunification work we have successfully completed with major financial institutions, legal practices and membership organisations, that up to 85% of unclaimed assets or dormant accounts can be reunited, even if records are over 15 years old.

 

 

Paul Smith, Investment & Pension Business Support Controller  at LV= says “I would like to reiterate my thanks for all your efforts over the time with us. We have been very pleased with both your service and professionalism as well as generally being nice people to work with which always makes the journey better for all parties involved.”!”

 

 

David Newman, Pensions Executive at BAE Systems recently commended the Heirtrace service stating “I have no problem in recommending a product where I have received good service and value for money!”

 

 

 

 

 

Robert Burgon, Pensions Manager at Plumbing Pensions (UK) Ltd, says: ” We recently used Heirtrace to try to locate some members over normal retirement date for whom we did not hold current addresses. All other attempts to find these members had failed and we were delighted when Heirtrace located a significant number who are now receiving the pension due to them. An excellent outcome and we plan to use Heirtrace again.”

 

 

 

David Garforth, Pension Services Manager, West Yorkshire Pension Fund describes Heirtrace as the people that quite simply “find the unfindable”.